The Arts Center Box Office and Gift Shop reopens on Wednesday, June 3, 2020.
Temporary limited hours: Wed – Sat, 10am – 4pm.
Patrons will be required to wear face coverings inside the building. Thank you.
Hours & Cost
Box Office Hours:
10 am – 4 pm • Monday, Wednesday, Friday & Saturday
10 am – 7 pm • Tuesday & Thursday
Please call for hours during Special Events, Concerts, Movies, and other Performances.
Cost:
Gallery Admission is always free. Ticket prices are listed in Coming Attractions.
Accessibility
The Carroll County Arts Council prides itself on maintaining a facility that is accessible to all.
There is wheelchair access to all public spaces. In the theatre, patrons will find wheelchair transfer and companion seating in a variety of locations.
Assistive Listening devices and captioning on most films are available upon request. Matinee showings of CCAC films have captioning. For patrons requiring other reasonable accommodations to enjoy these programs, contact the CCAC at least 2 weeks in advance.
The Americans with Disabilities Act applies to the Carroll County Government and its programs, services, activities, and facilities. Anyone requiring an auxiliary aid or service for effective communication or who has a complaint should contact The Department of Citizen Services, 410.386.3600, 1.888.302.8978, MD Relay 7-1-1/1.800.735.2258 as soon as possible but no later than 72 hours before the scheduled event.
Accessibility
The Carroll County Arts Council prides itself on maintaining a facility that is accessible to all.
There is wheelchair access to all public spaces. In the theatre, patrons will find wheelchair transfer and companion seating in a variety of locations.
Assistive Listening devices and captioning on most films are available upon request. Matinee showings of CCAC films have captioning. For patrons requiring other reasonable accommodations to enjoy these programs, contact the CCAC at least 2 weeks in advance.
The Americans with Disabilities Act applies to the Carroll County Government and its programs, services, activities, and facilities. Anyone requiring an auxiliary aid or service for effective communication or who has a complaint should contact The Department of Citizen Services, 410.386.3600, 1.888.302.8978, MD Relay 7-1-1/1.800.735.2258 as soon as possible but no later than 72 hours before the scheduled event.
Discounts & Ticketing
Discounts
These discounts are available only for events presented by the Carroll County Arts Council, not for rental events.
Age-based discounts are available for tickets purchased in person, by phone or online. When purchasing online, please select the appropriate ticket option to receive the appropriate discount.
All attendees, regardless of age, require a ticket
Ticketing
All ticket sales are final. No refunds or exchanges will be given.
Tickets to CCAC events typically go on sale 2 – 3 months prior to the event. Tickets will remain on sale until the start of the event unless they sell out. Purchase tickets in advance as many events sell out. Pre-payment is required for all tickets; unpaid reservations are not accepted.
Tickets can be purchased in advance online with a credit card, or during business hours by calling 410-848-7272. A receipt will be emailed to you along with print-at-home tickets. Tickets can be printed at home or presented on a smart phone. If you prefer CCAC can print and hold your tickets at the Box Office for a $1 per order will-call fee.
All CCAC event ticket orders are processed through PatronManager. Buyers using the CCAC online ticket sales system agree to the PatronManager Terms of Service.
Unless noted, free events are on a first-come-first-serve basis, do not require advanced tickets, and reservations are not accepted.
Tickets to some rental events held at the Arts Center are sold directly by the presenting organization. The CCAC has no responsibility or control over tickets sold by outside organizations.
Seating
Unless noted, all seating is general admission and tickets do not guarantee specific or contiguous seats.
The house generally opens 25 minutes before curtain time. Patrons arriving prior to the opening of the house are welcome to wait in the lobby. Patrons arriving after the start of an event may be asked to wait until an appropriate break in the program before being seated.
Patrons requiring special needs seating or other accommodations should contact the Arts Center in advance. Please refer to Accessibility section above for more information.
By attending an event at the Arts Center, all patrons agree that photos or videos taken of them while in attendance may be retained and used in electronic and print advertising.
For additional questions about tickets or events please contact info@CarrollCountyArtsCouncil.org.
Online Account
The CCAC offers an online account where you can receive membership discounts and view your ticket order history. You can also use your online account to renew a membership, change your contact and billing information, and reprint tickets.
Your username is your email address that we have on file.
Forgot or can’t find your password? Don’t worry, you can either reset it online by clicking “reset password” or call the Box Office at 410-848-7272 and we can reset it for you.
Member Discount
You must be logged into your account in order to receive your 10% member discount which will be automatically applied at checkout. The discount will only be applied if your membership dues are current. After renewing a lapsed membership there will be a short delay while we process your payment before your discount will begin working again.
Patron Pass
To use your Patron level membership benefits to get a free movie ticket you must call the Box Office at 410-848-7272.
When making an online purchase for any CCAC event or membership you will be given the option to request a CCAC online account. Our staff will process your account request and you will be sent a confirmation email that contains your username and a temporary password. Follow the instructions in this welcome email to sign in for the first time and to setup your own password. New account requests may take several days to process and member discount will not be available immediately. Please call the Box Office to make a member discount purchase if your account has not yet been activated.
Please note that your account will be closed after two years of inactivity. If you wish to reactivate an account, please call the Box Office at 410-848-7272.
Frequently Asked Questions
Find helpful answers below by clicking on a question for full information.
Parking is available on the streets, in the Babylon lot directly across Main Street, or in the Colonel Rosser lot 1/2 block east on Main Street. Street and lot parking is metered but times and cost vary. Covered parking is available in the parking garage on the corner of Green St. and Liberty St. Parking in the alleys directly next to and behind the Arts Center is private and should not be used by our patrons.
No, gallery exhibits are free and open to the public.
Concessions are for sale before events and through intermission (when there is one). We sell water, soda, coffee, chips, candy, and popcorn. Also wine and beer depending on the type of event. Outside food and beverages are not permitted.
Yes, CCAC prides itself on maintaining a facility that is accessible to all. Please see the Accessibility section above for specific information on seating and hearing impaired devices.
We have a theatre program that is only for children.
For adults, there are several local theatre groups that have opportunities for both adults and children.
No, we only offer group classes and workshops for children and adults.
When possible we will post announcements on our website and/or Facebook page with that status of our events. You can also call the Arts Center at 410-848-7272. For classes, contact your instructor or check your email.